Privacy Policy

We collect only what an event needs to run:

• Account information — name, email address, and optionally a phone number, avatar, bio and social links, for people who create a Valore account.
• Guest information — name, email address, and anything else a host asks for on their registration form, such as a phone number or answers to custom questions. Hosts choose these fields; we store them for the host.
• Payment information — handled by Stripe for paid tickets. Card numbers never reach our servers; we keep only the result of a charge (amount, status, and a Stripe reference).
• Usage information — pages viewed, emails opened and links clicked in messages we send on a host’s behalf, so hosts can see whether their invitations arrived.

We use this information to run events: to register guests, send invitations, confirmations, reminders and updates, issue tickets, process payments, and show a host who is coming. We also use it to keep the service secure and to fix problems.

We do not sell personal information. We do not use guest information to advertise to people on behalf of anyone other than the host whose event they registered for.

Hosts may collect a phone number at registration, or add one to their own contact list, in order to send event invitations, confirmations and reminders by text message. Consent to receive texts is collected separately from an email address and is never assumed.

No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party or affiliate for marketing or promotional purposes.

Message frequency varies by event. Message and data rates may apply. Reply STOP to any message to stop receiving texts, or HELP for help. Opting out stops texts from Valore across every event and host. See the messaging terms for details.

We share personal information only in these cases:

• With the host of an event you register for. Registering is how you give your details to that host so they can run their event and contact you about it. Hosts may use those details only for that purpose and are forbidden by our terms from selling, renting or passing them on. Text messages are sent by Valore, not by hosts, and your SMS consent is given to Valore.
• With service providers who operate the platform — hosting and databases, email delivery, text message delivery, and payment processing. They act on our instructions and may use the information only to provide that service to us. They are never permitted to use it for their own marketing, and we do not sell or rent it to anyone.
• When the law requires it, or to protect the rights and safety of users and the public.

Guest lists and attendee counts are shown publicly only when the host turns that on for their event.

• Every marketing email includes an unsubscribe link, and every text can be stopped by replying STOP.
• You can edit or delete the information on your account at any time from your settings.
• You can ask us to access, correct or delete your personal information by writing to support@valore.app. Where an event host holds the information, we will pass the request to that host.

We keep information for as long as an account or event needs it, and for a reasonable period afterwards for records, disputes and legal obligations. Data is encrypted in transit, and access is limited to the people who need it to operate the service. No system is perfectly secure, and we cannot guarantee absolute security.

Valore is not directed to children under 13, and we do not knowingly collect their personal information.

If we change this policy we will update the date above, and tell account holders directly when the change is significant. Questions go to support@valore.app.